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[Enjin Archive] Fed up
Started by [E] EMTDrifter

Where are the trolls when we actually need them? lol This kind of whining, complaining and outright uninformed, bashing of MineTown is omnipresent by only a few and happens on all good servers. A few socio-academically-pc unsavvy challenged donators waving their mommy's money at us for attention to feed their rl love starved attention addiction. See wasn't that fun?

Aren't you all really tired of how nice ppl are to rude and hostile whiners. I am. I love helping ppl however when they act like they are entitled or deserve more because they donate - it really burns me up. Lag is part of MineCraft. It has always been it will always be. Sometimes it's hardly there sometimes it's unbearable. My advice to the needy crybabies about lag - L2research - maybe do some google or wiki or actual network/internet studying before you run your mouth on subjects of which you have no knowledge. You do nothing but make a fool of yourself when you rudely rant about lag and your "money". While we appreciate donations - if gives no one the right to be rude or demanding of anything.

I suggest you chill, read very carefully again what I've written, bow down and beg forgiveness of all the MT community for your rudeness and threats. Then hop on and visit when I'm on and I'll bake you some cookies and cakes. I'll even make you a pizza. It's obvious you need some attention, but try to be positive if you want to get and keep good friends and attention - even in a video game.

Bebetoo luvs Pearl! and all MineTown <object class="emojione" data="https://resources.enjin.com/1489581540/themes/core/images/emojione/svg/1f642.svg?0" type="image/svg+xml" standby=":)">:)</object>
This is my problem...

Yes the lag sucks. Yes seem people have terrible tack when it comes to discussing the issues at hand. Yet one thing I have noticed, is staff bashing. I've seen two forum threads on the topic and staff comes into the thread and is just as trolly and insulting as any other player. I would like to think that staff members would hold them selves to a higher standard, but who am i kidding this is the internet.
I suggest you chill, read very carefully again what Ive written, bow down and beg forgiveness of all the MT community for your rudeness and threats. Then hop on and visit when Im on and Ill bake you some cookies and cakes. Ill even make you a piz wrote:

This statement was an attempt at trying to be disarming and pleasant, but it aswell comes off as rude and condescending.

No it is not that apparent that lag complaints happen all the time on the forums. I and no I'm not going to look back on months of threads to see issues, no one should reasonably be expected to do that. Lag complaints are gonna happen all the time, and I'm sorry staff should be able to do that with out being has ridiculous as players. Really a quick blurb once a week would suffice squelching most issues, but most of the time any sort of server related info is passed down through back channels on the server. Just a little more information on what is happening behind the scene would be greatly appreciated.

Besides wouldn't a better way of dealing with a thread topic like this would be to close the thread and redirect to the appropriate response on another thread, if complaing happens so often.
I'm not on either side of the fence with this subject, but I do have two cents to add.

I know that lag is going to happen on any server. I understand that until I have made, ran and controlled a serve the size of Minetown I will never fully understand the work that goes into it. I'm not here to complain or say "I donated money meet my demands RAWR!" because I haven't donated money, well my husband has but I have not.

The one thing I do wish to say is this: Us "stupid ignorant players who don't use Google and research why we're lagging" sometimes just go off of what was told to us. When Classic was basically shut down due to lag we were told Agharta was going to be basically the new place to go, they were limiting what add-ons they would put in to save on lag. It was supposed to have so many things that Classic did not have that would keep us from hitting horrid 'can't do anything all day cause one other person is on the server" lag.

At one point of time there was talk of limiting the number of mobs per chunk, yet I've seen farms that go beyond personal use by at least ten fold. Maybe they're building it just right, I don't know...I really don't.

Also, I can understand where these posts, these threads about lag could become rather obnoxious seeing new ones all the time. Why not make a sticky? Its work, I get it but if there is a sticky for lag then people don't have to search for it. Perhaps it would more constructively gather good ideas into one thread. However, as Staff I would expect you to bite your tongue and address these sorts of threads like a mature adult (or mature young one who has demonstrated the ability to be a staff member through your maturity) Granted, most of the staff do, but some of these lines I have read seriously make me reconsider playing/voting/eventually donating to the server.

A few of the 'staff'' I've seen post over the course of these lag threads could really learn from Zionia. It was handled professionally without personal jabs slipped in. That is the sort of response I would expect from staff, not "A few socio-academically-pc unsavvy challenged donators waving their mommy's money at us for attention to feed their rl love starved attention addiction. " Unless you have a psych degree and these players are paying you to evaluate them...these words should not leave your fingers. There are other problems I have with what you said as well, but that one right there really gets under my skin. Its unprofessional.
And your degree is in ? I am qualified and educated in the human social and business subjects to which I have made comments. lol I love it when kids or some adults do not take the entire post as a whole - and selectively snippet out of context things that suit their agenda to point out the lack of another person's professionalism. Reading does not always equate to comprehension apparently. Read the entire post in the light in which it was intended.

1. People who donate are not better or worse than anyone else. Do not threaten with your money or your seniority or rank.

2. Almost all servers experience lag - and attacking the owners or staff for "not doing anything about it" is not only rude it's dumb.

3. Most staff - especially higher staff - on Pearl and on MT in general are adults with professions and lives who generously donate their time and talents to make the servers a better place and a great MC adventure.

4. I have seen endless dedicated time by staff -especially by the owners- to do all they can to address the issues and nicely answer the rude/whining about lag or other complaints. Yes they have far more patience than I ever imagined.

5. I called no one stupid or ignorant. Twisting and misquoting statements is very immature and does show a level of stupidity.

6. If you are going to reply to my posts (or any really) learn to be dialectic. The facts are clear. Anyone can make an assessment of the problems - only people who offer viable solutions merit any credibility to me.

I'll try to put it in an analogy to make it better for those who don't get it.

Imagine a train wreck (lag or server issues)- ppl laying all over the ground with various stages of injuries. The doctors (server owners) are doing all they can to stop the bleeding and heal the injured (the server). Some patients (updates, new plugins) have new or rare complications. Specialists (hosting companies, devs) are called in. Spectators (players) rally round and harass the doctors with opinions and complaints that add nothing to fixing the injured or helping the situation in any meaningful way. They complain their "tax dollars"(donations) are wasted. In the end the best spectators are supportive and patient - and do not threaten or rudely complain about the situation. And while we may be entitled to an explanation that there is a problem and all is being done as fast as possible to fix the issues, we are not entitled to the minute -by-minute solutions discussed or applied to remedy the injuries by the owners. Not to mention most wouldn't understand anyway.



So please think before you attack and accuse - or misquote/misinterpret - and certainly before you post.

My intention in my original post was to firmly state that ppl who are complaining do not understand the problem, don't know or care how hard the owners are working to solve it, the complainers' donations do not give anyone the right to threaten, and how foolish it is to take those positions.

So my solution was to chill and try to enjoy life - let the "doctors" do their job without harassment. IMHO - a sticky or any posts about lag should be forbidden. It does nothing but cause drama and unnecessary infighting. Quite frankly it's pedantic rhetoric ad nauseam. All that needs to be posted is that we are aware of the problem and diligently working at a solution.

BTW - no charge for my professional opinion - yes I am qualified to evaluate the human side of business, internet, gaming and psychology. I am an adult, Mother, a Grandmother and a 10+ year video gaming veteran with 3 sons, 3 brothers and 7 nephews of the highest IT careers of which I provided a great deal of the funding and support. I am a multi-national business owner and a published author of business publications and CD books. That said it doesn't matter if I were none of those. I do care about MineTown and love being here and part of a wonderful community. I said nothing that would offend any good loyal member and certainly nothing that wasn't true. However if any of you -who take the time to really read AND COMPREHEND what I have said - are offended - then I'm sorry you didn't understand it.

Bebetoo luvs pearl - and MineTown too!
I can see that I have hit a few nerves here by posting this. First of all I would like to apologize. It was never my intention to insult anyone. I was seeing an ongoing trend and posted without thought of others. There are better ways I could have gone about this.

As for the donator expectation I would like to say that donators are paying customers. And anyone with knowledge of business would understand that. Although I could have gone about this rant in a better way. The truth is that players are paying for a product. If you went to a video game store and bought a game. Got home, played it for a half an hour and it stopped working. Would you go back to the store to buy another one? Or would you go back and expect to be refunded or expect to get a working copy? It should not matter where the money is coming from. Whether it is from someones parents or from hard working adults wanting a good experience and release from rl.

As for donators being better than non donators. That is simply not true. Not true at all. But you should also know that if it was not for the donators. Minetown would not be here.

To the long time dedicated minetown players. Thank you for being dedicated to something for this long and making it a viable server for us newbies to play on. It is by far the best community I have found out of all of the servers I have visited. Regardless of the lag. I will try my best to be more objective with my suggestions.

I would hope that we can all stop bashing each other and play together as community.
That's great - glad to see you took the time to clarify and reconsider your position. However I am in business and your point about "paying customers" is quite diff in MC than from rl. First it's a donation - not a purchase price or service fee.

A donation is given freely with no expectation or promise of anything. However in appreciation you do receive some side benefits that non-donators do not get. But I do not recall the donator package nor the membership terms promising or guaranteeing no lag or no server issues ever. Some problems are just part of gaming - in MC or almost any game online really. The customer isn't always right!

So in fact you are not paying for a product. And yes if you are not getting what you expected you have a right to leave or change where you donate or spend your time. All servers experience problems from time -to-time. I hope everyone will be more conscious of bashing anyone for any reason. Just please be mindful of making polite valid suggestions or solutions when you have a complaint in the future.

My comments weren't intended to be personal - just general - against ppl bashing MT for lag issues and demanding instant solutions or threatening to leave and take their precious money with them. No one wants to endure these problems but sometimes they are simply unavoidable. As I said - have fun - relax - I'm sure the owners and staff are doing their best to make MT a great adventure.

Bebetoo
bebetoo, I'm not going to say much, but I do wish to address a few points. Perhaps I jumped to conclusions, but when reading the words " socio-academically-pc unsavvy challenged donators" it sounds like you're calling them stupid. Unsavvy is another term for inexperience, which is a synonym of ignorant...one of the words I chose to use in my post. I was merely pointing out the fact some people do not know how to extensively use google, or where to even look in order to find out how to improve lag on a server. I know I personally know nothing about what it takes to run a server (as I stated above). Does that mean my opinion is any less than that of someone who does? I've been here (and for the most part active) for two years. I would like to think if I had a question about the lag, if I wished to discuss it just because I don't know how to make it completely better doesn't mean my concerns wouldn't be appreciated. Granted, sometimes its gone about the wrong way. Sometimes out of frustration members lash out a bit. This does not mean they are bad people, or bad donators merely that they love this server enough they want it to work. If they didn't well hell, they could just move on to one of the other servers on all of the vote pages where they select Minetown instead of anyone else.

I did not mean any of that part as an attack on you, sadly you were the staff on the last page that posted something that I found to be unprofessional. I could have posted from other people as well but I didn't want to go back two other pages and look for it. You're staff, if you volunteer or not you chose to be staff. Sawine did not come up to you and say "Bebetoo you are staff whether you like it or not! BAM!" If he did you could merely chose not to play if you didn't want what comes with being a staff member. Perhaps it is because I am an adult but I expect staff to act with a degree of professionalism. Yes, you donate your time graciously to the server. I think most of you are awesome and wish nothing but good things for taking on such a daunting task. I know other, smaller, crappier servers that have to pay their admins to keep their site running. Its great that Minetown can be what it is and allow our donations to go straight to the server and keeping it up/making it better.

I did offer a solution, perhaps not to the lag problem...I have no knowledge in mods and add ons and whatnot. My brain is too filled with dead bodies and forensics to allow any sort of minor information (a game as simple as minecraft) to become an obsession at this time. Perhaps a sticky for lag questions/options? One the moderators could look at, see people posting recommendations and address? It could go in the Support tab as thats where I see most of these lag complaint threads. That way moderators who can't really touch down on what is being done can redirect players to that thread. It could be as simple as once a month someone taking the time to say "Hey guys, we know there is lag and we're working on it, contacted Susie Q about the server hosting. We're still not getting anywhere with them but we're still trying" or "Sort-it-out mod is still giving us a bit of a lag issue...we're trying to fix it up"

Some of the players do coding, some of them are IT professionals, some are moderators, admins or even hosts of their own smaller servers. Perhaps they've bitten off too much in the real world to apply to be staff on such a big, busy server. That doesn't mean they wouldn't want to help if there was an issue they knew they could fix.

Your analogy is not the best...but I guess it explains the point. I would like to stress the following about your analogy. At least in the military, if there were to be a train wreck with mass casualties to the point people are running around chaotically things wouldn't go perfectly. In fact, the doctors (Server owners) would triage the patients(updates, new plug ins) and figure out which level of severity their injuries (Iag) they are suffering from. (For this amount of lag I'm going to assume this is a mass casualty exercise, where the train was a passenger train and there are wounded bodies everywhere). Seeing as there are so many patients the doctors would not be the only ones handling the issues, they'd have nurses and Medics (whoever else can help with add ons/mods) to help triage. Sadly, in a mass casualty some patients don't make it. Those with severe, life threatening injuries that wouldn't make it back to the hospital without dying aren't helped...at least not medically. They're given morphine, helped to be as comfortable as possible and allowed to pass away.

As for spectators, well the police (moderators and Admins unable to help with the addons/mods/lag issues) would create a barrier (perhaps a forum post sticky) or use their magical yellow tape to keep the patients from the doctors and nurses. Granted, sometimes the spectators can get rowdy and force has to be used to keep them at bay. Most of the time they are sent home. Then the news casters on the local news (perhaps Forum Moderators? Or any kind moderator or admin who has the time to do so) get on the tele and explain all the facts they've found out about the crash (Perhaps a forum sticky (as mentioned above) about the issues with lag and just a minor update on whats going on). The Spectators won't like it when they find out patients died. Some of them may be sad, but in the end you can't save them all.

Enough of the analogy though, I think I've covered all I want to say with it. That was also my last bit actually directed at Bebetoo, the rest is just hitting what else I've read in the forum/engaging in conversation. In a forum that people can start flame wars over the smallest thing, of course lag can cause great controversy. That is why we have forum moderators. You could set up rules on what to post on it. Perhaps "Its laggin so bad" would not be allowed but constructive things like "Hey, does the server use spigot or (made up mind you) Lesslagablock?" That way people can see what the server is running, what the issues are and better help create a solution for the server. Also, if a moderator or admin were to say "We're having problems re-coding such and such add on to play cooperatively with this add on" maybe one of those code savvy players would be more than willing to give a crack at it pro-bono to help their favorite server. Those who do not post constructively in the thread (or at least think they're being constructive (IE: I've noticed when I break cobble it lags forever with a cobble pick axes but my eff 3 unbreak 3 pick cuts through easily)) would receive in game jail time for breaking the rule. Granted it wouldn't start out as a very long punishment, but with each wrong post their jail time would increase?

A common consensus with the members is that we have no idea whats going on, we're left in the dark and told "its being worked on." We were told that back in classic and we're still told that even now. In the two years I've been playing that has always been the answer. Sometimes people get a bit restless after hearing the same answer over and over again. We put in time on our builds, make friends in the game and we don't want to risk losing them because we can't all log on and play together. I can't count the number of people I've brought to this server to play that have left for other places because of the lag issues.

Although EMT is wrong about the whole donators being a paying customer the server does indeed need us players in order to remain on top. Back when we lost a lot of players at the crash of classic voting went down, in fact they beefed up what you get from voting so people would do it more. Its still a customer service issue, even if we're not paying for a product. I worked in a lab drawing patients blood for testing. They did not pay me for the phlebotomy procedure, they did not even tip me if I did a good job. I still had to be professional and polite/courteous with the patients. I couldn't sit there in pajamas, blowing bubbles with bubble gum and putting dirt covered hands all over the patients. I couldn't tell them they were stupid because they thought the needle hurt or tell them I know how to do my job so just keep your mouth shut while I stab you with a needle. If I did that I would be fired. If a patient was scared of the needle I couldn't just jab it in their arm, I had to calm them, assure them everything would be fine and only when they were settled down could I perform the phlebotomy.

Its my personal opinion that although a sticky would be hard to maintain, it would also help ease the majority of the populace. It would let us know we're truly cared about. It would allow those who complain about lag a place to look and see whats being done. It would keep these threads, which everyone seems to hate repeating themselves on, a reason to be locked and removed after the poster is redirected to read the lag thread.
Ok this is way beyond overkill. I am not going to go point for point - it is obviously pointless. I made my points - so have others - it still comes down to a few ppl who cannot grasp the information provided or they just want to complain for attention. I am just annoyed with meaningless counter-productive arguing over issues that these types of posts cannot solve.

I was intentionally being sarcastic and facetious - we are all here to have fun - if you aren't happy or having fun - then maybe you will be happier elsewhere. Nothing said in this entire thread is going to make anyone solve the problem quicker nor is explaining every detail to members going to solve anything. Just let the owners and the staff do what they can. Making assumptions that they don't care or aren't doing anything "in 2+ yrs" - that's the unprofessional part..

I repeat - chill - go have a pizza - be happy - don't worry - it's a game! Read the 1st sentence of my 1st reply - "Where are the trolls when you need them? " It was meant to be light hearted to tell ppl to relax and to hopefully stop the complaining. I'm done. Are you? lol

Bebetoo



"I don't care if you hate me for who I am as long as you don't love me for who I am not!"
Tl;dr: The problem is being worked on, and players would like periodic updates to know the progress that's being made.

I can agree with that, it would be good to make a thread and sticky it to address this, and silence all of these flame threads.
Thanks for summing up my thoughts Jared. I suppose I was rather long winded.

I had Sawine answer my lag thread back in classic, he explained to me the issues that were being caused by spawners. I felt that it was resolved...that if I wanted to keep my bbq I'd suffer through the lag. I continued to play (and attempt to build) on classic until the lack of players on classic brought me to Agharta.

I think that just simple answers like "Too many spawners/grinders are causing horrid lag. To solve it we'd have to get rid of all spawners" would be excellent. Just telling us something like that, letting us know why we're lagging. a simple "The addons aren't playing well together, we're working on it" would be more than enough to keep most (if not all) of the lag threads from being created. Granted, if the last post on the thread was six months ago and all it said was "we have lag, we're working on it" Someone might feel compelled to check up on the thread and see whats going on.