Ouch! x.x

I recently bought Minecraft and joined minetown as my main server cos i thought it is awesome! I even donated 20 bucks, but when i asked the people in the server for help, noone helps me apart from sayomie555. So wad should i do as a newbie in this server?? I hope I can get some help. <object class="emojione" data="https://resources.enjin.com/1489581540/themes/core/images/emojione/svg/1f642.svg?0" type="image/svg+xml" standby=":)">:)</object> Hazique90