i have no idea what channels to join or what the names of channels are so i cant ask others for help in-game its quite frustrating please help me understand whats going on better

type: /ch g

to see a list of the other channels type: /ch list

Type /ch list in chat. This will bring up a list of the available chats (ex: global, so you type /ch global, or /ch g. Global chat is the general chat where everyone talks, event chat is where people talk in events, trade is for auctioning, buying or selling items, local is meant for talking near yourself, which is not seen by anyone but those near your player.

When you type /ch list, use the letters in the "" after /ch to join that channel.